Position Information

Please follow the online instructions for applying.  Do not send your resume to CMUA.

Energy Public Engagement Associate (Bi-lingual)

Summary
The Energy Public Engagement Associate works under direction of the Manager of Energy Account Services and has a wide range of responsibilities for advancing Monterey Bay Community Power’s (MBCP) strategic community outreach efforts and advocacy for the organization across MBCP’s growing service area. This position will be based in San Luis Obispo but may occasionally support outreach efforts in other parts of the MBCP service territory as far north as Santa Cruz and as far south as Santa Barbara.

Job Description

The Energy Public Engagement Associate works independently and within a team environment to interface with a wide range of community, stakeholder and customer groups to conduct strategic outreach and community organizing efforts that advance the goals of MBCP. The Energy Public Engagement Associate is responsible for cultivating and developing relationships with key stakeholder groups especially in disadvantaged or underserved communities, overseeing MBCP’s farmworker outreach initiative and consistently communicating MBCP’s central messages to target audiences via professional networking, event engagement, presentations, printed literature, web-based material, electronic correspondence and verbal interactions.

The Energy Public Engagement Associate also coordinates and participates in sponsored events and performs work to ensure successful event-related community engagement, MBCP branding opportunities and positive customer responses to MBCP. The Energy Public Engagement Associate is also responsible for outreach-related activities on MBCP’s behalf through effective communications and physical visits to a variety of community stakeholders as may be needed.
 

Essential Duties and Responsibilities

  • Plan, organize and implement community outreach efforts to enhance MBCP’s marketing services to the general public, MBCP customers, community stakeholders, local organizations and public agencies.
  • Initiate and develop collaborative relationships with community members, local business owners, municipal staff, public officials and other key stakeholders, and act as a liaison to these groups on behalf of MBCP.
  • Build and foster a network of referrals that create new opportunities for account growth and program participation.
  • Prepare and deliver presentations to various stakeholder groups, community organizations and MBCP Member Agency Partners.
  • Plan, organize and participate in public events to distribute information about MBCP and interact with members of the public; recruit, organize and train local volunteers to assist in these public engagement efforts as MBCP Ambassadors.
  • Cultivate partnerships and mobilize public support for MBCP programs and promotional opportunities; provide Community Relations outreach and logistical support to the MBCP Energy Programs Team.
  • Expand customer participation and enrollments in MBCP by emailing, on-site visits and initiating direct introductions when necessary.
  • Emphasize the benefits of MBCP’s electric generation service offerings and programs, quote costs and discuss serviced and program terms with MBCP customers.
  • Assist in the delivery of MBCP’s Community Outreach Plan through the support of key sponsored events, a variety of media channels, program-related workshops, and a variety of business membership, community, climate action, local agency, disadvantaged and farmworker communities and social services stakeholder meetings.
  • Prepare and maintain MBCP’s outreach collateral kits and event equipment for field deployment.
  • Provide administrative assistance to include collateral re-production, processing of business membership renewals and Purchase Order Requisitions and other tasks as needed.
  • Provide Spanish translation for MBCP’s Marketing Team which may include press releases, flyers, website updates, newsletters and printed collateral.
  • Support the Goals and Initiatives of the Communications and External Affairs Department with other tasks as may be assigned.
For a complete job description, information on benefits and how to apply, click here.  No phone calls, please.
Position: Energy Public Engagement Associate (Bi-lingual)
Organization: Monterey Bay Community Power
Location: Monterey,  CA 
United States
Salary: Based on qualifications
Posting Start Date: 5/4/2020
Date Posted: 5/4/2020
Requirements

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience/Education:
Any combination of education and experience that would provide the knowledge and abilities listed. Typically, equivalent to possession of a bachelor’s degree from an accredited college or university in communications, public administration, environmental planning, or a related field and four years of experience in community outreach, public relations and/or events management. Experience working in a public utility and/or a Community Choice Aggregation/Energy (CCA/E) agency is desirable.

Bi-lingual Skills:
Ability to both speak and write in English and Spanish is required.


Knowledge of:

  • The mission, goals and operational structure of MBCP
  • Microsoft Office Suite including Excel, Word, PowerPoint and Adobe Acrobat
  • Diverse communities, languages, and cultures
  • Effective presentation methods
  • Event management and planning
  • Advanced principles and practices of customer service


Ability to:

  • Utilize strong interpersonal and verbal communications, grammatical and professional business skill sets to promote and explain MBCP programs
  • Learn the mechanics of a CCA/E agency and MBCP’s electric service options and customer programs
  • Establish and maintain effective working relationships with all people encountered in the performance of one’s duties
  • Enhance one’s own development by taking responsibility for staying informed and current with MBCP and CCA/E industry knowledge
  • Work with and develop a calendar of community events across five-county region
  • Handle multiple projects in an efficient and time-sensitive manner
  • Work independently to resolve issues quickly and effectively
  • Manage multiple priorities and quickly adapt to changing priorities in a fast-paced and dynamic work environment
  • Leverage and coordinate MBCP’s work with a variety of community groups and organizations to build positive relationships and the reputation of MBCP as the trusted source for energy-related information
  • Demonstrate patience, tact, courtesy, and flexibility in all interactions with the public and staff; exercise sound judgment, creative problem solving and situational awareness
  • Develop high-quality writing, research and communication work products
  • Prepare and deliver clear oral and written communications and presentations in English and Spanish using PowerPoint and other online presentation tools


Licenses/Certificates:
Possession and continued maintenance of a valid Class C California Driver License and a safe driving record.


Location and Compensation:
This position will operate out of MBCP’s work location in San Luis Obispo. This is an exempt position. Salary will be commensurate with experience and market competitive. A full benefits package is also offered as part of this salaried position.


For a complete job description, information on benefits and how to apply, click here.  No phone calls, please.
Status: This listing expires on: 7/3/2020
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Organization Information
Name:
Monterey Bay Community Power
Address:
70 Garden Court, Suite 300

Monterey,  CA 93940
United States
Email:
Phone:
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